Version: 2.8.5
Create custom SNMP Manager, Trap and Agent applications for monitoring and controlling network devices.
Frequently Asked Questions
Q: I work in non-Microsoft environments. Can your product help me?
A: Absolutely! We ship samples written in Delphi, PowerBuilder and PowerBuilder (in addition to Visual Basic 6, Visual Basic 7 (.NET), C++, and ASP). In addition, we have customers using our products in FoxPro, Cold Fusion, Java Script, and other “COM-enabled” environments.
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Q: I am dynamically instantiating your ActiveX control in .NET but when I deploy my application I am always getting a trial message.
A: There is a known bug in the .NET Framework that prevents ActiveX components from being licensed properly when they are dynamically instantiated. Currently, the workaround is to place the control on a form and instantiate an instance of that form without actually showing it. Microsoft is aware of the problem and we are currently looking at other workarounds for the problem.
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Q: I am having a problem using your ActiveX Controls in .NET. Are there any issues I should know about?
A: The following error has been experienced by some customers:

"The referenced component could not be found. Invalid Primitive Type: System.Reflection.Missing. Only CLS compliant primitive types can be used. Consider using CodeObjectCreateExpression."

SP3 for Framework 1.0 and SP1 for Framework 1.1 broke compatibility with some ActiveX controls. You need to download a hotfix from Microsoft.

Anyone you distribute your app to will also have to run this hotfix until Microsoft releases SP4 for Framework 1.0 and SP2 for Framework 1.1


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Q: I have a web page that embeds your ActiveX control that works on my development machine. On another machine, a red 'X' appears or the controls shows the Trial Message.
A: The problem is that a runtime license needs to be provided for the control. Resolution: Get LPK_TOOL.EXE from Microsoft. You can find it in their Cabinet Development kit. It is also on one of the CDs that comes with Visual Studio. Use the LPK_TOOL to create an .lpk file for YOUR control. We can't stress YOUR control enough. In other words, let's say that you have a control called MyControl that contains several Dart controls. When choosing the control in the LPK_TOOL listbox, choose MyControl, NOT the Dart Controls. Again, we can't stress this part enough as it is ALWAYS the part that is missed. Add the following to your document BEFORE any other objects are declared. Make sure LPKNAME.LPK is the name of YOUR lpk: <OBJECT CLASSID=clsid:5220cb21-c88d-11cf-b347-00aa00a28331> <PARAM NAME='LPKPath' VALUE='LPKNAME.LPK'>
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Q: I need to build an application that responds to SNMP traps. Can I use PowerTCP?
A: Yes. In fact, you can build almost ANY kind of SNMP application using PowerTCP.
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Q: I want to use your control in a non-VB environment (e.g. Sybase or Borland) AND create it dynamically. It works on my development machine, but elsewhere it throws a license error.
A: PowerTCP uses what is known as ClassFactory2 licensing. This is a system developed by Microsoft as part of the COM architecture. All of the major development environments that we use support this type of licensing when a control is placed on a form, however, only VB or VBA type environments support it when the control is 'created' without a form. By created, this means Dimming as New, not CreateObject. Of the other environments, we currently only provide direct support only for dynamic usage in Visual C++. See the component wrappers for the code needed to instantiate an object with a license. ( Example: ITcp.h and ITcp.cpp included with the sample projects ) If you absolutely HAVE to use our products in a project without a form, you will need to get direction from the company that makes the environment ( Example: Borland, Sybase ) on how to use COM objects that require ClassFactory2 licensing. If contacting them is not an option or is too costly, we may be able to assist you if you have one of the higher level support options or purchase incident support.
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Q: Does PowerTCP fully support getting values from a table? How about GetBulk?
A: Yes to all of the above. PowerTCP uses SnmpTable and SnmpTableRow objects to easily traverse tables, and version 2 commands (such as GetBulk) are fully supported.
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Q: How could an application use the Agent control?
A: Suppose a PC host is being used to control a hardware device. You could create an agent that, when queried, would respond with statistics from your hardware device. This concept could be extended to provide any kind of information that is collected and made available by the host (using SNMP standards).
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Q: How could an application use the Manager control?
A: A typical application would store the IP address of all the agents on the network, and would gather statistics from the agents on a schedule. The application’s address might also be registered with the agents for trap purposes, so the manager would be asynchronously (dynamically) informed of significant agent events. Information would be logged to a file and dynamically displayed through the user interface.
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Q: How do I deploy Excel spreadsheets that use PowerTCP ActiveX controls?
A: Unfortunately, there is no consistent model for 3rd party component support across Office products and versions. The recommended usage in Excel is to use the product as a reference rather than inserting it as a control. Also, if the spreadsheet ever had a PowerTCP control inserted at any previous time, that data was cached by Excel and a new spreadsheet will be required. When deploying to users, please refer to "Distribution under Internet Information Server" in the documentation for instructions as the technique is the same.
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Q: How will I be affected if I have installed Windows XP SP2?
A: Microsoft Windows XP SP2 is a large update to the Windows XP operating system. The focus of this update is to tighten system security. One of those features is the built-in firewall. By default, Microsoft will turn on the firewall and block all applications from communicating over the Internet. As most PowerTCP products are designed for building Internet applications, those applications may be blocked from accessing the network. The solution to this problem, as it is for any application that needs to access the network, is to grant permission using Microsoft’s configuration utility. Instructions on using the Microsoft firewall are at http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx, and more information about manual network security configuration is available by reading Microsoft Knowledge Base Article - 842242 . Also, Microsoft will disallow using ActiveX controls in Internet Explorer by default. It your web application uses PowerTCP ActiveX controls in IE, your users will have to manually adjust their security settings to allow ActiveX usage. If you find any other problems with SP2 and PowerTCP products, please contact Dart support at support@dart.com.
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Q: Can I create an Agent that works as a sub-agent to Microsoft’s OS Agent?
A: Not usually. Agents normally use the “well-known” port 161 for communications. Since Microsoft’s Agent would be using this port, your application would have to use a non-standard port, and your managers would have to be configured to check your non-standards port (which can be done is some cases, but not commonly).
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Q: In Powerbuilder, the hourglass cursor does not persist when the Dart control is busy. How can I keep the hourglass?
A: Unlike other environments, the interface is automatically disabled when the cursor changes to an hourglass in Powerbuilder.

Including the code below will allow the hourglass to persist, but it will not automatically disable the interface. To produce the usual hourglass behavior, the interface must be explicitely disabled and enabled by the user.

//In the external global function declarations
FUNCTION ulong SetCapture(ulong a) LIBRARY "user32.dll"
FUNCTION boolean ReleaseCapture()
LIBRARY "user32.dll"

//In the script
ulong ll_handle, ll_rc
ll_handle = Handle(this)
ll_rc = SetCapture(ll_handle)
SetPointer(hourglass!)

//after done
ReleaseCapture()

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Q: Is PowerTCP dependent on any system service that I’ll have to license?
A: No. PowerTCP directly encodes/decodes messages and sends/receives them using standard system services (Winsock API).
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Q: Is the free trial a "full version"?
A: Yes. Your trial download is identical to the purchased product. The only difference is the trial download will only work for 30 days.
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Q: Is this product interoperable with the .NET framework?
A: .NET COM interop is used to utilize this control within .NET, and a Visual Basic 7 sample is provided.
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Q: Why am I getting a Type Mismatch error in VBScript?
A: When using our controls in VBScript, you must specify optional parameters to prevent Type Mismatch errors.
For example, to zip a file with the FileStore, you need to create a SpanSettings instance:

Dim span
Set span = CreateObject("Dart.SpanSettings.1")
...
Zip1.FileStore.Zip("c:\Test\test.zip", span)

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Q: Can I use an ActiveX control in a .NET Windows Service?
A:

Yes, with reservations, particularly for server-side controls. Dart ActiveX controls require a message pump to process events. Unfortunately, .NET services do not implement a message pump. Therefore, server-side controls (Server, WebServer, FtpServer, etc) that require events to function cannot be used effectively in .NET services.

It may be possible for the user to implement a message pump on the application level in a .NET service.  We encourage our users to post working solutions on our forum.

Also, licensing of ActiveX controls in .NET requires the presence of the development license in the registry of the machine running the service.  The registry location of the license is:
HKEY_LOCAL_MACHINE / SOFTWARE / Dart / PowerTCP / License
This requirement is the same as for ASP deployment, and is further outlined on the Distribution page of the help file, under the heading "Distribution Under IIS."

As always, Dart controls can be used in a COM environment to develop Windows services (for example, with the PowerTCP Service control).

 


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Q: Can I use the ActiveX controls in a scripting language such as VBScript?
A:

Yes, in most environments the ActiveX controls can be used in a scripting engine such as VBScript.

 

However, while the controls will work on 64 bit machines in compiled environments such as VB6 and VC++, they are limited to 32 bit Operating Systems in scripting environments.


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